Sales and offers
Upgrade eligibility, retention offers, quotes and orders.
Status: 🟡 Registered in Konnect Catalog, not running yet
Owner: Retail Sales
Tools and who can use them
ACL groups below are the proposed access model. Kong enforces them when this server goes live.
| Tool | Staff advisors | Sales advisors | Type | What it does |
|---|---|---|---|---|
check_upgrade_eligibility | ✅ | ✅ | Read | Check upgrades available at an address |
get_retention_offers | ✅ | ✅ | Read | List offers a customer qualifies for |
quote_bundle | ✅ | ✅ | Read | Price a broadband |
place_order | 🚫 | ✅ | Write | Place an order for a new product |