Field service
Engineer appointments, job status and site notes.
Status: 🟡 Registered in Konnect Catalog, not running yet
Owner: Field Service
Tools and who can use them
ACL groups below are the proposed access model. Kong enforces them when this server goes live.
| Tool | Staff advisors | Field engineers | Type | What it does |
|---|---|---|---|---|
find_engineer_slots | ✅ | ✅ | Read | Find open appointment slots for a postcode |
book_appointment | ✅ | ✅ | Write | Book an engineer visit |
reschedule_appointment | ✅ | ✅ | Write | Move an existing engineer visit |
get_job_status | ✅ | ✅ | Read | Read the live status of a field job |
log_site_notes | 🚫 | ✅ | Write | Add engineer notes to a job |