---
title: "Sales and offers"
description: "Upgrade eligibility, retention offers, quotes and orders."
url: "https://kongnet.kongai.uk/mcp/sales-offers"
image: "https://kongnet.kongai.uk/_og/d/c_Ocean.takumi,title_Sales+and+offers,description_~VXBncmFkZSBlbGlnaWJpbGl0eSwgcmV0ZW50aW9uIG9mZmVycywgcXVvdGVzIGFuZCBvcmRlcnMu,props_eyJ0aGVtZSI6eyJtb2RlIjoibGlnaHQiLCJjb2xvcnMiOnsicHJpbWFyeSI6IiMwRTZGNUMifX19,p_Ii9tY3Avc2FsZXMtb2ZmZXJzIg,s_OS95g2U5QsgxvI9D.png"
---

# Sales and offers

Upgrade eligibility, retention offers, quotes and orders.

**Status:** 🟡 Registered in Konnect Catalog, not running yet

**Owner:** Retail Sales

## [Tools and who can use them](#tools-and-who-can-use-them)

ACL groups below are the proposed access model. Kong enforces them when this server goes live.

| Tool                      | Staff advisors | Sales advisors | Type  | What it does                           |
| :------------------------ | :------------- | :------------- | :---- | :------------------------------------- |
| check_upgrade_eligibility | ✅              | ✅              | Read  | Check upgrades available at an address |
| get_retention_offers      | ✅              | ✅              | Read  | List offers a customer qualifies for   |
| quote_bundle              | ✅              | ✅              | Read  | Price a broadband                      |
| place_order               | 🚫             | ✅              | Write | Place an order for a new product       |

## [Agents that use this server](#agents-that-use-this-server)

-   [Retention offers](https://kongnet.kongai.uk/agents/retention-offers-agent)
-   [Sales advisor](https://kongnet.kongai.uk/agents/sales-advisor-agent)
-   [Upgrade eligibility](https://kongnet.kongai.uk/agents/upgrade-eligibility-agent)

[Back to MCP servers](https://kongnet.kongai.uk/mcp)